Contact Us

Send a Message

Our customer support team is available to help you 24/7

Address

25 High Street, Manchester, M1 1AA
United Kingdom

Phone

+44 7700 900123

FAQ

Where your raw materials come from ? 

Our flour are choosen based on different insects such as flour worms and more else.

What are the benefits of eating insect based food ?

Insect based food is very well for your health, it give you a lot of protein and is a really interesting substitute product to meat.

Where can we find your products ?

You can directly shop our products on our website, we insure you that you will receive your order before having the time to say “it’s long !”
You can also discover or rediscover our product into 20 shops across the United Kingdom. Check the shops availabity on this link : https://www.buzzybite.com/shop/

Do you have a return policy ?

Returns

  • Eligibility: Items must be returned within 14 days of receipt in their original packaging, unopened, and in resalable condition.
  • Non-Returnable Items: Due to hygiene reasons, we cannot accept returns on food products that have been opened or tampered with.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed and automatically applied to your original method of payment within 7 working days.

Damaged or Incorrect Items

  • If you receive a damaged or incorrect item, please contact us at info@buzzybite.com within 7 days of receiving your order.
  • Include a description and photo of the issue to help us resolve it quickly.

How to Return an Item

  1. Email us at info@buzzybite.com to request a return.
  2. Include your order number, reason for the return, and any relevant details.
  3. Once approved, you will receive instructions on how to return the item.

Please note that return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Want to see us? Find our stores closest to you :